Return & Refund Policy
Effective Date: April 05, 2025
Returns & Exchanges
All sales are final. Because our products are custom printed on demand, we do not accept returns or exchanges for:
- Change of mind
- Incorrect size or color
- Product preference after delivery
We strongly encourage reviewing product details and size guides before ordering.
Acceptable Reasons for Refund or Replacement
We may offer a refund or replacement only if:
- The product is damaged
- There is a printing defect
- The wrong item was shipped
How to Request a Resolution
To request a refund or replacement, contact us within 7 days of delivery at support@teemerch.com with:
- Order number
- Description of the issue
- Clear photos of the defect or wrong item
Order Cancellation Policy
Orders can be canceled within 12 hours of purchase. Cancellations requested after this window may be subject to a $250 administrative fee if the item has not yet entered production. Once an item is in production, cancellations are no longer permitted.
Refund Process
Approved refunds will be issued to your original payment method. It may take 5–10 business days for the refund to reflect on your account.
Still Need Help?
Contact our support team at support@teemerch.com. We’ll work with you to resolve any issues and ensure customer satisfaction.